High Fives

From Our Happy Customers…

 

  • Our girls love the bags…… We put the team logo on one side & their name & # on the end…..
    Top notch !!!!! Thanks for making such a great product.
    Dell Mason – Milledgeville, GA

    •  

  • Received our order and the girls were all excited…now they feel like they are part of their new team. And thank you for the broken bag replacement. They love their names on the bag tag!! Take care Robin
    Sheila Hodgson – Rio Rancho, New Mexico

    •  

  • Robin,
    Thanks, I got all of the bags. It was a pleasure doing business with you and I will recommend you if anyone asks.
    The feedback so far from the other parents has been great.
    Happy Holidays!!
    Sharon Madover – East North Port, NY

    •  

  • Thank you so much for your assistance with our team’s bat bags! You went above and beyond to get us replacement bags – and in a world of really crappy customer service – it was WONDERFUL to find someone who is actually interested in getting a customer what they need – in a timely manner – and with a great sense of humor to top it off! Thanks!
    Lisa Avery – Starved Rock Bandits

    •  

  • Hello I wanted to say that we are very happy with the bags we received from you guys in fact I wanted to order 2 more of them I was wondering if I could still be able to get them at the same price as my last order? We have shown the bags to some of the other teams we play and they can’t get over the fact that we got such a great deal on them.
    Giovanni Marrero, Coach of The Hudson Valley Hurricanes

    •  

  • I would say, “You’re the man!”, but “You’re the woman!”
    Thanks so much!
    Hope Fisher, Monroe Township, NJ

    •  

  • Hi Robin,
    WOW, thank you so much for your service. Your company definitely holds up to the name of great service. The ladies that gave me your website spoke highly of your customer service.
    Again, thank you.
    Char Spring, La Mesa, CA

    •  

  • I AM SO IMPRESSED WITH THIS COMPANY. ROBIN WAS WONDERFUL TO WORK WITH AND IT WAS UNBELIEVABLE HOW QUICK I RECEIVED MY BAGS. I COACH A 17U TRAVELING BOYS BASEBALL TEAM AND HAVE BEEN LOOKING FOR TEXAS ORANGE BAGS FOR THE KIDS FOR ABOUT A MONTH AND A HALF. I STUMBLED ONTO THIS WEBSITE AND CONTACTED ROBIN, SENT HER A CHECK AND HAD SOME PRETTY AWESOME BAGS IN JUST A FEW DAYS. I KNOW THE BOYS ARE GOING TO LOVE THESE BAGS. I WILL TELL ALL MY COACHING FRIENDS ABOUT THIS COMPANY. THANK YOU VERY MUCH ROBIN. WE RECEIVED THE ULTIMATE BAGS FROM THE ULTIMATE COMPANY.
    YOUR FRIEND-GEORGE
    George Day, IL

    •  

  • Hi Robin,
    Just let me say that as a company representative you are the best!! I really appreciate how you get right back to me with the information that I need in such a timely manner!
    Elmo Townsend

    •  

  • Robin, I have distributed all the 23 bags we bought and they are all extremely happy with them. So much so that I need to order some more. I am not sure how many more I need to order but can I still get them at the discounted price as a supplement to the original order of 23?
    Here are more comments about the bag that I got:
    These are the best bags that I have ever had!
    The bags are Outstanding!
    Love the amount of room, comfort of the strap and the ability to conveniently embroider them.
    Extra valuable compartments are great!
    Thank you
    Scott Bell, Missouri Revolution

    •  

  • I have been playing Mens Senior Baseball (20 to 30 games per year) since 1990 (17 years) including 12 trips to the MSBL National World Series Tournament in Phoenix, Arizona (6 games plus playoffs over 6 days). My bat bag from year one has been the Ultimate Pro style (I only had to buy 2 in all those years, and only because the second was a little bigger and had some new features that I liked even better than the original. I still have both and they are so durable and the canvas of such good quality that they still look new). Now at age 49, and because I play several positions and need to carry numerous gloves, wood and weighted bats and extra gear, it was time to consider a bigger wheeled bag. I did my homework and looked at and researched every major brand there is. I even ordered one that looked perfect online and quickly returned it after seeing the size and quality firsthand. Then I learned that Ultimate Sports bags was now making a Varsity (based on the Pro Style) XL Travel Bag…that was 30% larger with wheels… and immediately purchased it …at an incredible price (just under $70) plus shipping. Not only is it the most roomy, handy and utilitarian bat bag I’ve ever owned (and I LOVED my first two ULTIMATES), it’s also easily the best constructed, utilizing top quality materials and workmanship, as well as great new design ideas, throughout. It has great features I didn’t expect, including room for about 6 wood bats, several pairs of cleats, catcher’s gear (Check out the one-of-a-kind hidden sleeves behind the four large outside pockets), room for 4 fielding gloves, batting weight (Donut), water bottle, weighted and regular baseballs, extra belts and socks, numerous batting gloves and two batting helmets. It also has perfect lined, protective and zippered pockets for sunglasses, wallets, cellphone, keys, contact cases and solution, etc…Plus hidden interior pockets…and heavy-duty treaded wheels that spin easy and look like they’ll last forever. I also have to mention that when the bag had to be back-ordered, Robin (The self described “Girl-Jock in Charge”) was extremely helpful in communicating options to me quickly and consistently (in a friendly, personable and courteous manner) and letting me know when to expect delivery. Customer Service is a dying art but I’m happy to say it is alive and well at Ultimate Sports Bags. In fact, based on my experiences, the BIG Names in sports equipment and sports bags could learn a lot about product quality and customer service from this firm. In my opinion, they are simply the best at what they do and you can’t go wrong on any level purchasing any type of sports bag from them!
    Jim Cooney-Rhode Island Mens’ Senior Baseball League (RIMSBL)

    • ~~~~~~~~~~~~~~~~~~~~
    Wow! This is why we’re in business :D
    ~Robin
     

  • Thanks you so very much, Our softball club will recommend you to anyone that ask where we got those COOL bags. I have seen them at tournement and loved them.
    One more question..Where are the bags being shipped from?
    Leslee Cooper
    ~~~~~~~~~~~~~~~~~~~~
    Robin,
    We got our bags TODAY!!! you rock and the girls love them. I can guarantee we will be ordering again from you very soon.
    I have a question, What does shipping run per bag to 48827 zip code?
    Thank you so much for everything.
    Leslee Cooper and the Eaton Rapids Softball Club, MI

    •  

  • Robin,
    In January, I ordered 6 purple pro-style bags for our girls’ fastpitch team. Since then 1 of the girls’ zippers has went to heck. I put off emailing you about it because I wanted to actually look at it and then see if any of the others failed. Thankfully, no others have failed. Is there some way we can replace this one bag? We also need to order 1 more. Can you handle these things for me? Please let me know what I need to do at this end.
    Thank you,
    Renee Hall
    ~~~~~~~~~~~~~~~~~~~~
    Robin,
    I got your message today and I will happily return the broken zippered bag to you. Unfortunately I can’t get it from the player until Saturday, so I will send it out on Monday. So the manufacturer is sending out a new one, if I understood you correctly, and you will send an additional one out for $35 once I return the defective one. You needed my credit card information, it is: **** If not, contact me and I will get what ever you need. I can’t thank you enough for all your help with this. We look forward to receiving 2 new bags.
    You’re AWESOME!!!!
    Renee
    ~~~~~~~~~~~~~~~~~~~~
    Hi Renee,
    Thank you for your quick response. I trusted you for the $35 and had the manufacturer send out 2 bags this morning. You should see them in 5-7 days via UPS Ground. Your tracking number is: ****
    Your Visa ending with **** has been charged $35 for the new bag. No real hurry on the defective bag – I’d just like to have it back so we can research how to make it better.
    I appreciate your business and the opportunity to make the situation right.
    Thank you and best regards,
    Robin M. Lee
    Girl-Jock in Charge
    ~~~~~~~~~~~~~~~~~~~~
    Robin,
    WOW! Talk about me being fast!! You really are AWESOME!!! Like I said earlier, I will ship the defective bag back via UPS to you on Monday. I really can not express how lucky I am to have used you and your company to order our bags from. You definately know how to keep a customer, you can be sure you have me as a loyal customer for life now!!
    I look forward to doing business again with you.
    Again, Thank you!!!
    Renee Hall

    •  

  • I purchase the Ultimate sports bag back in February 2007. I had it embroider and my daughter has used it about 3-4 times due to school ball (she uses a bag that has her school colors for this). So, she has not used this bag a lot right now. I bought it because it was the only large equipment bag I could find that matched her travel team. Her travel team really liked it and is planning on ordering them for the whole team.
    The issue I am having is that the horseshoe pocket is coming apart where the zipper and material meet on the outside. Is there any kind of warranty for this? What do I need to do to get it fixed? My fear is that once school ball is over and thing start to pick up with her travel team the bag will fall apart.
    Jo Anne Knowles
    ~~~~~~~~~~~~~~~~~~~~
    Hi JoAnne,
    Thank you for contacting Ultimate Sports Bags. I’m very sorry to hear about the defective zipper. A replacement bag will be shipped out tomorrow.
    You can still use the embroidered panel – and save the new one in case your daughter ever switches teams.
    If I may be of further assistance, please let me know.
    Again, my apologies for any inconvenience.
    Best regards,
    Robin M. Lee
    Girl-Jock in Charge
    ~~~~~~~~~~~~~~~~~~~~
    Wow! Thank you!
    JoAnne Knowles

    •  

  • The ultimate website to buy the Ultimate baseball bag. I wouldn’t be caught dead with any other equipment, and I wouldn’t buy it from anyone but Ultimate Sports Bags.
    Nick Frese, Turnersville, NJ

    •  

  • Hi Robin,
    My name is Rod Penaflor (you can check it in your records). I bought my son an Ultimate Pro style sports bag a few months ago and the top zipper seems not to be working well. Can you advise me how I could fix it or send it to be replaced or whatever solution you advise?
    Thanks for your time.
    ~~~~~~~~~~~~~~~~~~~~
    Hi Robin,
    Good news, We just got back from Vegas today and I found the replacement bag in our front door. I commend you for your service. You guys do business right. If you have a catalogue, please send one to me so you will have my business for life.
    Thanks again.
    Rod Penaflor, Tucson, AZ

    •  

  • Robin,
    I recently purchased 30 red bags for our softball club and everybody thinks they are great. I want to thank you also for the quick service. We had the bags within 5 days of ordering.
    Our 10u coach saw them and would like to purchase them for his team. What price can you give us for 12 more bags?
    Thanks again,
    Jan Armacost, Glenville, PA

    •  

  • Robin,
    I have three travel softball teams here in Southern California, 12U 14U and 16U.
    As Manager of this organization, I constantly look for the best equipment for our teams, and several months ago, I purchased one of your Ultimate Pro Style Bags, and gave it to one of our players for the season. Of course it wouldn’t have been a true test unless I gave it to the roughest kid on the team, so that’s what I did and the bag held up great.
    The player commented on the compartment layout being better than any bag on the market and I can say that the construction and material have held up better than all the others we have purchased in the past.
    After talking to you, I understand you have gotten rid of the bat holder on the front of the bag, which for us, is a great idea, as we never used it. Your constant interest in making changes to an already great bag proves to me, you are really trying to supply the players with the “Ultimate Bag”, and is not just the name of it.
    Mark Goodacre
    On Deck Fury Fastpitch Softball Organization
    Temecula, CA
    (12-Under, 14-Under, 16-Under)

    •  

  • The Ultimate Sports bag, WOW!! Let me start by simply stating that I find “ULTIMATE” to be an extreme understatement!
    Fishing is my sport, and thats what I use my bag for. I absolutely love it. It allows me to carry ALL of my fishing gear, including several poles, AND necessities for my dog (chew toys, snacks, tie out chain, etc) and other miscellaneous stuff that I take, all in one bag instead of several, and the shoulder strap stays up on my shoulder well, thereby allowing my hands to be free and I love that.
    With my ULTIMATE bag, getting to/from the truck to the water is no longer a battle of a “balancing act” of multiple bags and the dog. Going fishing has always been great, convenient or not, but now its even better!
    Thanks for a GREAT bag!
    Tami Cabrera, Castro Valley, CA

    •  

  • Hello my name is Gordy and I have been a customer of the Ultimate bag ever since I first saw it about 15 years ago. I first saw it in my local sporting goods store and just had to have it. Man what a bag. It had been the last bag I had to buy for 15 years. I just recently had a malfunction with the zipper but still continue to use it for a equipment bag. I have tried several different bags since then but I have found out that I have wasted my money on other bags. I was disappointed in other bags because of its capacity to hold enough gear and the durability. Within the first few games usually the zipper is the first to go. I keep saying The Ultimate bag wouldn’t have done that. So I am hopefully going to get another bag for myself and one for my daughter. Because the Ultimate bag is the Ultimate equipment!! Thank you.
    Gordy Gray, TN

    •  

  • Saw your baseball bags and think they are awesome. Much better than the Louisville “crap” that has been lasting us half a season. I have a very small pro shop in Howell, MI. We are in a hockey arena but we advertise and cater to all sports teams.
    Gary Kopczyk, MI

    •  

  • If there is any way possible to speed up the order process, I would appreciate it. I really could use this by Thursday, as I had all of my softball gear stolen over the weekend. The one piece that I was upset about losing was the bag! Yes, it was a USB bag! So I technically am a returning customer.
    Thank you very much!
    A very loyal customer!
    Jeff Fleming, IA
    • Powered by WishList Member - Membership Site Software